Rabbit Win Casino Responsible Gambling
We take responsible gambling seriously and want play to stay safe and under control. This page explains the steps we provide to help you manage your play, recognise when to take a break and find support if gambling becomes a problem. If you ever need help, please contact our support team via live chat in your account.
Player protection principles
We aim to protect customers through clear information, practical tools and prompt support. We expect everyone to gamble within their means and we will act where we see signs of risky behaviour. All decisions are taken with the customer’s safety in mind and in line with our responsible‑gambling practices.
Activity-control tools
Tools available to you include:
- Deposit limits - set daily, weekly or monthly caps to control how much you can add to your account.
- Loss limits - optional limits on total losses over a chosen period.
- Time-outs - short breaks from play that automatically pause your account for a set time.
- Self-exclusion - longer suspensions for those who need to step away completely.
Most controls can be activated in your profile settings. If you prefer, our support team can apply limits on your behalf after a short verification check.
Deposit and loss limits
You can choose how often and how much you deposit. Typical options include daily, weekly and monthly limits that take effect immediately or after a short processing period. Loss limits work the same way and are designed to reduce harm by limiting financial exposure.
Time-outs and account breaks
Time-outs are ideal if you want a temporary pause without fully closing your account. You can select periods from 24 hours up to several weeks. During a time-out you will not be able to place bets or access account funds for play.
Self-exclusion
If you need a longer break, self-exclusion lets you suspend access for months or permanently. We will restrict access to the account and block marketing while the exclusion is active. You can request self-exclusion through your account settings or by contacting support.
Signs of problematic behaviour
Look out for these warning signs:
- Spending more than intended or chasing losses
- Neglecting work, family or daily tasks due to gambling
- Borrowing money or hiding gambling activity
- Feeling distressed, anxious or preoccupied about gambling
Tips for maintaining control
Set limits before you play, stick to a budget, avoid gambling when upset or under the influence, and take regular breaks. Use the activity tools we provide and review your session history to spot patterns.
Professional help and support organisations
If you need external support, contact organisations such as GamCare, GambleAware, Gamblers Anonymous or your GP. These services offer confidential advice, counselling and treatment options. If you feel at immediate risk, contact emergency services in your area.